Alexa Unable to Load Page Try Again Later
The Echo Dot is a fantastic way to stay continued with your schedule, favorite streaming platforms, news, weather, and smart home devices, only it'south non without its glitches. In one case in a while, you may feel a Wi-Fi dropout or other frustrating hiccup. Not to worry though: Almost of these bugs accept simple solutions to get things back on rails. For your consideration, we've rounded upwards some of the most common Echo Dot bug users face and what y'all tin can do to fix your troublesome Dot if it decides to act up.
Having trouble with other Amazon products? Check out our roundups of the about common Echo Testify and Echo Bud bug and how to gear up them. Bug with your network? Check out our list of the most common Wi-Fi problems (with solutions).
Your Dot won't connect to Wi-Fi
Has your Dot been too slow lately? Frequently, an unresponsive Echo can be the result of a faulty Wi-Fi connectedness. To get-go, try performing a hard reset of all your network hardware; starting with your Echo Dot, so your router, and so your modem. Wait a solid ten-15 seconds for each component, then re-ability everything in reverse. Sometimes this is all information technology takes to get things dorsum to normal.
Wi-Fi does its all-time when it comes to walls and floors, simply physical obstructions can certainly break up indicate forcefulness, besides. The closer y'all can go your Echo Dot to the principal location of your router, the better off you'll be. Information technology'due south too a skillful idea to keep your Dot abroad from items like baby-monitors and microwaves, as the waves emitted by these types of household items can cause interference with the Echo.
Often during initial setups, Internet service providers (ISPs) will provide their ain all-in-one modem/router combos. In the starting time, these might work fine for three or four devices or a agglomeration of older equipment. But later a while, these towers merely may not be potent enough for the square footage of your home, or for the demands of new and more than powerful smart-home devices.
While it's never fun to spend the dough, sometimes information technology's merely worth it to upgrade to i of the all-time wireless routers. Standalone units offer greater power and much better Wi-Fi coverage. These days, nigh router-brands offering dual-band options, letting you lot assign your Echo Dot to either a 2.4GHz band (amend over long distances) or a 5GHZ selection (a stronger connexion for devices closer to the router). Proceed in heed that many smart devices require a ii.4 GHz ring.
Alexa isn't pairing with smart devices
Most people use their Repeat Dots to command their smart dwelling systems. Uniform with thousands of different brands, including Philips Hue, Sonos, and Ecobee, the sky is the limit on how much you can practice with your Dot. Nearly of the handshaking between Amazon and the earth of smart-products is firm and long-lasting, but these connections are also subject to error at present-and-again. In cases where your Dot stops decision-making your smart stuff, or won't detect new equipment, here are some things you can effort.
Start past starting fresh. In the Alexa app, delete and re-add together the smart device yous're having trouble with. If this doesn't piece of work, do a difficult reset of both your Dotandthe device. So, reconnect and relaunch. In cases where your Echo Dot won't perform specific smart skills, try deleting the skill and then re-adding.
Now when you lot delete your devices from the app, you tin merely ask Alexa to rediscover them by saying "Alexa, discover my devices." This is a lot quicker than manually re-adding the device in the app.
Driblet In calls won't get through
One of our favorite Echo Dot features is the ability to make Drop In calls to family unit and friends who as well accept Alexa devices. Sometimes, though, you lot may experience an issue when making a call. Commencement and foremost, you'll want to brand sure Driblet In is enabled on the Alexa device you're attempting to telephone call. To practise so, open the Alexa app, then tap Devices > Echo & Alexa > Communications. Then, select Drop Inand toggle the setting on for the device you want to make calls with.
You'll also demand to make sure whoever you're trying to call has approved you as a Drop In contact. If they haven't washed so, your device won't be able to make calls to them — regardless of whether or not yous've enabled Drop In permissions on your stop.
Similar other troubles on this listing, a failed Driblet In session may also be the result of a poor network connection. To troubleshoot, reset your Internet gear, await for everything to come up back online, then try a Drib In phone call once more.
Alexa won't listen to you
Yous're showing off your new Dot to some pals, then y'all decide to striking Alexa with some simple trivia. Yous ask "Alexa, how big is the moon?" Her response — "I'm sorry, I didn't quite get that." Okay, no big deal. "Alexa, play Fear Inoculum past Tool." Her response — nada. Your friends commencement laughing off your new gadget, and you lot get-go wondering if you wasted $35 on some glorified kitchen-counter ornament. Sometimes, Alexa'southward interpretation of what we've asked or told her tin get mucked up; other times she simply can't hear the states or recognize our voices. Not to fearfulness though, as there are a few means to put things in guild.
For starters, at that place's a really neat feature on Repeat Dots you can apply when Alexa claims she can't empathize you or does something completely unrelated to what you asked. After her response, you can say "Alexa, tell me what you heard," and Alexa will echo, verbatim, what she believed she heard yous say. In many cases, all it takes is a little more clarity and enunciation on our part to set things directly with the Dot.
You can also ameliorate your Dot's responsiveness with Amazon'south Voice Preparation tool. Open the Alexa app and tap the menu icon at the summit left of the home screen. Roll downwardly to Settings and then select Your Profile. Adjacent to Voice, tap Manage. The app volition then walk you through a speaking exercise where yous'll be asked to repeat 25 phrases at your normal talking-book. This helps Alexa get better acquainted with the modey'alltalk.
If you have more ane Echo Dot in the house, or more than one family fellow member uses the aforementioned Dot, y'all tin also prepare unlike vox-profiles for everyone, which your Dot can easily switch between. In cases where your Echo Dot is struggling to even hear your commands, try placing it in a quieter part of the room, or a new infinite altogether. Dots will always perform near optimally away from things similar noisy dishwashers, dryers, HVAC systems, and other media sounds.
Alexa wakes when she's not supposed to
Yous're watching TV and at that place's a graphic symbol on one of your favorite shows named Alex. Whenever someone says her name, your living-room Echo Dot lights upwards blue, waiting for you to effect a command. Or, better yet, possibly yourname is Alex, and whenever somebody calls your name, your Dot wants to do all the talking for you.
At present and then, Dots will activate to "wake words" that simply weren't meant for it. It can be an abrasive ordeal, but at that place are a few quick and easy steps you can take to resolve these false activations.
The easiest option by far is to merely change the wake discussion in the Alexa app past borer Devices at the bottom of the home screen. Select the Repeat Dot that's giving you lot trouble and coil downwards to Wake Word. The alternatives to "Alexa" are "Amazon," "Computer," "Echo," and "Ziggy."
A 2d selection is to press the Mute button at the top of the Dot while watching TV or listening to streaming services. This will proceed Alexa from listening at all, but might not be the best choice for blocking out accidental waking if you utilize the Dot every bit a way to control your TV or dwelling house-theater equipment. This also won't aid much if your own name is Alexa, or close to it. Your Dot would have to be muted all the fourth dimension.
If all else fails, try relocating your Dot to a less-trafficked area of the dwelling. Shoot for areas abroad from TVs and speakers. If you're not sharing the Dot with whatsoever family unit members, keep it in your room or office so it won't have the opportunity to hear other voices.
Music streaming isn't working
One of your Dot'south coolest features is its power to rock your gym playlists using a handful of music-streaming skills — including Spotify, Apple tree Music, and TuneIn. Once in a while though, songs will freeze up mid-play or your Dot won't connect to these services when you tell it to. Sometimes, all it takes to reprimand these little hiccups is a couple of difficult resets. Unplug your Dot, expect 10 seconds, then plug it back in. Once the device lights up a steady blue, indicating it'southward back on your network, try relaunching your music service. If you're still having trouble, attempt resetting your router and modem.
As mentioned above, the Echo Dot does its best work on bandwidth-rich networks, and music-streaming requires a proficient amount of data. If there are devices connected to your network that aren't in use, yous can try temporarily disconnecting them to free upwards bandwidth for your Dot; or, if you own a dual-band router, you tin can try reassigning these devices (or your Repeat Dot) to a dissimilar ring.
Sometimes, music-streaming can be finicky, and only one thing can truly ready these bugs — patience. Spotify and Apple Music servers can get bogged down from time to time, causing the services to run slow. If you've washed all the troubleshooting y'all can practice, just close down the music stream, expect five to 10 minutes, then reboot. Chances are Spotify will fire right upward again.
Notifications are too loud
We've all been there. You're engrossed in an exciting volume or work projection, with your Echo pumping out your favorite tunes in the background. Out of nowhere, a cacophony of chimes shoots out from the speaker, startling y'all and ruining the vibe. That'southward when you call back that information technology's just the timer yous asked Alexa to set to remind you to take the lasagna out of the oven.
The Echo Dot boasts countless user-friendly features such equally notifications, calendar reminders, delivery letters, and kitchen timers. These notifications are much louder than the Dot'southward standard volume, which the designers did on purpose, thinking that people wouldn't want to miss these specific notifications. Simply the volume can make you jump when they sound off out of nowhere, which can become annoying. Fortunately, it's piece of cake to lower the sound.
Get-go, open up your Alexa app. Select Devices, then option the right Repeat Dot and choose Sound. You'll meet a handy volume slider for alarms, timers, and notifications at the top of the Sound menu. Adjusting the slider from left to right allows you to option your preferred book. If the notifications are withal bugging you at a lower volume, endeavour changing the tone and see if that helps.
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Source: https://www.digitaltrends.com/home/common-echo-dot-problems-and-how-to-fix-them/
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